Friday, December 10, 2010

Notion Ink Adam - Doubts and Confusion Abound

portada_notion_ink_comImage by darkpollo via Flickr
It has been a long time since Notion Ink started on their journey to create that tablet of dreams. A tablet to rival even the mighty Apple iPad and the now immensely successful Samsung Galaxy tab.

Slowly the technical specifications started rolling in. And astounding they were! Dual core Nvidia Tegra 2 processor, Pixel Qi display, HDMI ports, inbuilt Adobe AIR/Flash compatibility, Android 2.2 and beyond compatibility, etc.

The company was however very careful in what it released. I never found a single video of the tablet in action. Everything from the boot screen demo to app functions were 'custom made' videos. Even pictures of the tablet being posted were either immensely photoshopped or had serious typographical/grammatical errors (check out this screenshot posted yesterday). Although this was indeed making me suspicious, it didnt really dampen my spirits especially since its an Indian made tablet which hopefully would be much better and cheaper than its Apple and Android counterparts.

Yesterday, after long and long and extra long delays, Notion Ink finally opened their 'store' to pre orders. However thats when things started to go wrong, horribly wrong. Notion Ink had promised the Notion Ink "family" that it would open its doors first to them and then to the world, 6 hours later. Many many 'members' then commented on the blog that they hadnt received the notification mail even when they were part of the Notion Ink 'family'. Later when the store opened up for everyone, there were payment faults, error messages, payments getting failed etc. Notion Ink has admitted now that there was indeed a problem with the servers.

To add to the slew of problems was Notion Ink posted their terms and conditions and warranty policies which not just shocked many but also made Notion Ink Adam a contender for 'scamware of the year'. To be short and precise, Notion Ink will charge you for every single manufacturing fault of theirs even if its within the warranty period and will deduct the shipping charges from your pocket too! I cant remember the last time I came across such insane warranty policies. Oh wait, there's more. Notion Ink Adam will apparently ship from China! (Yea even I was WTFed when I first learnt about it) And so, you will have to shell out $50 for shipping plus import duties regardless of where you are located.

Compare this to the support system of Samsung which gives you Samsung warranty without any such weird preconditions and shipping issues. I really dont mind shelling out the extra $$$ to get the largest selling Android tablet. Notion Ink's business just seems way too fishy right now. What a shame!

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